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Reputation Desk

The review nobody answered is the customer nobody got.

Google, Yelp, and every directory that matters — monitored daily, answered fast, and kept accurate everywhere someone might look you up before they call.

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No pressure. I'll show you exactly where the gaps are. Every tier includes full monitoring · publishing volume is what changes

The gap

A five-star business with a two-star front door.

The work is good. The reviews say so. But a one-star sitting unanswered for three weeks, an old address still showing on four directories, and a Yelp page nobody's opened since last spring are the first thing a new customer sees — before they ever see the work.

What a new customer finds firstRight now
GOOGLE
A one-star from three weeks ago, still unansweredSilence reads as agreement. The response window closes fast.
Unanswered
YELP
Saturday hours that don't match GoogleOne says you close at four, the other says six. Somebody drove over for nothing.
Conflict
DIRECTORIES
An old address on four listings you forgot existedYou find out when a customer tells you they went to the wrong place.
Wrong
MESSAGES
Two DMs asking if you're still openNobody is watching that inbox, so nobody answered.
Missed
Every one of these is someone who was already looking for you

What's included

Every tier, no exceptions

Monitoring and response never change between tiers. Only how often we publish does.

01

Every platform that matters for your industry

Google Business Profile, Yelp, Facebook, and the directories specific to what you do — Angi and Thumbtack for trades, TripAdvisor for restaurants, Booksy for salons, and more.

02

Fast, human responses to anything negative

A response scope built with you at setup, so a real answer goes out fast — without sounding like a form letter.

03

Listings kept accurate everywhere

Your name, address, phone, and hours corrected and synced wherever they're wrong.

04

DMs and messages, covered

Nothing sits unread across the platforms we're already watching.

Pricing

Same protection. Different pace.

Every tier includes full monitoring and response. What scales is how often we publish.

Weekly

Steady and consistent

$500 setup

+ $400/mo

  • Full review monitoring & response
  • Listings kept accurate
  • One post per week, per platform
  • DM & message response

Active

Built for busy accounts

$500 setup

+ $700/mo

  • Everything in Weekly
  • Three posts per week, per platform
  • Faster response windows
  • Priority monitoring

Daily

Content as a growth engine

$500 setup

+ $1,000/mo

  • Everything in Active
  • Daily posting, per platform
  • Highest-priority response handling
  • Monthly performance review

Month-to-month. You stay because it's working.

A note on Yelp: Yelp doesn't allow outside tools to post to it, so Yelp posts are published by hand from inside your own Yelp account, using access you grant at setup. Monitoring and response work there exactly as they do everywhere else.

Other systems

This one not quite it?

01

Never Miss a Lead

Missed calls and messages, caught and booked automatically.

Learn more → 02

Revenue Ops & CRM

Every lead and follow-up in one place.

Learn more → 03

Websites & Conversion

A site built to book jobs and take orders.

Learn more → 04

Content & Social

TikTok, Instagram, Facebook, YouTube, Pinterest — handled.

Learn more → 05

Sales Strategy & SOPs

Process documented so it isn't all in your head.

Learn more →

Let's see what's actually out there about you.

Fifteen minutes, free. I'll pull up what your reviews and listings actually look like right now — most owners have never seen the full picture.

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